Take the customer as the center, Tom Lee scrap steel crusher to meet the different needs of customers

In order to further consolidate the market, improve customer satisfaction and loyalty, strengthen between the enterprise and customer communication and understanding, recently, Henan Tongli through telephone or near a user visits. Tongli metal mill staff through market analysis, from marketing, product quality, product development three aspects clear access to the target, for the use of user experience and any opinions are timely made a record. The visit is mainly to introduce the Tongli metal crusher development target and management policy, enhance customer confidence of Tongli metal crusher; crushing machine user investigation difficult problems raised by customers satisfaction and solution of metal; collect customer feedback technology, suggestions for improvement, product quality, service improvement problem etc..

Henan Tongli staff everywhere, all take the initiative to contact with the customer, for the customer equipment free inspection, maintenance, free replacement of wearing parts, understand the product operating conditions are improved, the adaptability, the outstanding problems to collect customer reflect and fill out the detailed visit record, answer difficult questions raised by customers, these measures greatly improve customer satisfaction. After the end of the visit, will collect comments and summarized the problems, supervise and track verification on this visit of effect, so as to improve, the next step of technology development and improve the quality of customer service, improve customer service satisfaction, further enhance the Tongli metal crusher in the sales, service, technology, quality improvement other aspects of the work.

Compared with the past single market visit, the visit will be more targeted and focused, Henan Tongli metal crusher with excellent quality to win the trust of customers, to realize the combination of marketing and service, to promote sales, consolidate to attract customers, expanding the market share effect, improves the Tongli metal crusher brand market acceptance. The company will be standard, higher quality, better service to improve Tongli metal crusher product image, create fine metal crusher equipment.